FAQs around the lockdown
Can I still visit the showroom?
Yes, for a pre-booked service, repair or MOT.
For viewing a car we are offering online and virtual appointments. bespoke video and car presentations are available with a member of the sales team. On collection of your vehicle you are invited to inspect it further, should it not be up to your expectation, we can offer the option to change or cancel your purchase.
What about a test drive?
These are currently unavailable but can be arranged for when we reopen.
How will my car be cleaned before I take delivery?
After the usual car valet, all cars will receive a sanitisation cleanse.
Can I talk to someone?
Yes! Behind our website is a team of real people who are available to help. We also have a handy Live Chat function on our website for out of normal hours. Or if you would prefer you can request a call back, or a face to face virtual appointment.
Can I see the vehicle in person?
Not at this time, however, please be assured buying a vehicle online from Premier is safe. Every used car is mechanically inspected and checked against the HPI database, which verifies its history and mileage. You also have 14 days from delivery of the car for a no quibble return should you decide it is not as you expected.
Is home delivery available?
We are offering FREE home delivery subject to availability. Or you can collect from our dealerships.
Is service operating as usual?
We are open for service, repairs and MOT testing, but by appointment only. We also offer free collection and delivery for servicing
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EXCELLENT CUSTOMER SERVICE
Bought my latest car from Premier Mitsubishi and have to say the service I received was excellent,in particular Jourdan,made the whole process easy and nothing was too much trouble.Highly recommended.
David A
6 STARS !!
We recently purchased a car, sight-unseen, from Premier Isuzu & Select Used Cars Manchester. I dealt with a very competent, polite & professional sales chap, called Jourdan. Figures were agreed, finance signed & sealed and the car delivered to us, free of charge ! Based 200 miles away & purchasing an expensive car without viewing first is always a concern, especially when doing it for the first time ! Such is the modern, click & collect world, I suppose. Jourdan was transparent, open and honest throughout, answering all of our questions and making us feel completely at ease. On arrival, the car really did exceed our expectations. It was prepared & presented to a very high standard, as promised, and all paperwork was present & correct. Highly commend Jourdan for a sterling job, his hard work & efficiency. Thank you. Couldn’t be happier & wouldn’t hesitate in recommending Premier Isuzu & Select used cars !
Matthew N
KIA SPORTAGE FROM ROCHDALE BRANCH
I contacted this Kia branch on Thursday1st of March, I had seen a Sportage on their website, the gentleman I spoke with was Charley Murton. He explained the car was a former demonstrator, I had been surprised to see a latest generation Sportage for sale so soon. I explained I wished to part exchange my current vehicle against a prospective purchase. I went to the dealership the following Tuesday, Charley was very welcoming and offered me a coffee, I needed it after having been at the mercy of a satnav for over an hour. He made me a very welcome offer on my vehicle and then we went for a test drive. Loved the car straight away. The negotiations were done professionally and efficiently, he then sorted out delivery to my home the following day, amazingly quickly. I have contacted him a couple of times since with a few questions he has continued to be extremely helpful each time. I am very impressed with this dealership and Charley in particular. A note to Charley your directions to get me home we’re spot on no need for the satnav and a half hour quicker!!
Colin J
PREMIER ARE AMAZING
The team at Premier are amazing, I can't praise them highly enough. After I had a nasty puncture with damaged wheel last night they have sorted everything and got me back on the road by 10am!! Truly awesome, thanks Premier!!
Kath Bailey
THIS IS THE BEST SERVICE I HAVE EVER HAD!
Brilliant experience from start to finnish dealing with the team from Hyde especially Matt who couldn't have been more helpfull. Everything went very smoothly and the car is brilliant .Cann't believe the aftersales package that comes with the deal . In my 40 years of buying cars this is the best service I have ever had . A big thanks to Matt again it was like dealing with a friend I have known for years
Lee Brocklehurst
EXCELLENT EXPERIENCE
From start to finish our experience of Premier Automobiles excellent. Our salesman Neil was professional, friendly and helpful and he made the buying experience easy. He talked us through the whole process, ensuring that we had all the information we required to help us decide on the right car for us. Despite being further away than other dealerships, we felt the journey to Premier was worth the extra mileage. Neil's honest, no flannel approach was reassuring and we will definitely go back to Premier in the future. In fact, we will be using their service department for our annual services.
Laura Murphy